Business Process Analyst

Position Summary

Motivf is looking for an experienced process analyst to support strategic, complex, and fast-paced client initiatives and internal projects. We are looking for someone to ensure initiative alignment with business strategy, formulate high-level project objectives and project scope, identify impacts, and build projections through business interviewing and analysis activities.

Work You’ll Do:

  • Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

  • Clearly communicate and identify new approaches in a creative, collaborative way with cross-functional business and technology teams

  • Work directly with client staff as well as internal teams to gather requirements, develop specifications, design new processes and procedures, facilitate testing, training and user acceptance and oversee rollout of the solutions

  • Collaborate with communications team and ensure that UX and Visual Design align with client needs and requirements

  • Communicate and collaborate proactively with clients to analyze information and functional needs and deliver functional requirements, business requirements, technical requirements, and user stories

  • Create dashboards, briefings, and/or presentations

  • Define key metrics and set goals for client initiatives

  • Perform requirements gathering through interviews, document and artifact analysis, facilitated workshop sessions, surveys, site visits, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis 

  • Quickly understand, create and document multiple inter-related business processes of varying complexity

  • Research innovative and cutting edge techniques and methodologies

Required Qualifications:

  • A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives and strategies

  • A strategic thinker with highly developed problem solving skills, strong planning and execution abilities who is flexible and can balance competing demands while working in a dynamic organization

  • Bachelor’s degree in Management of Information Systems (MIS), Information Technology (IT), or other relevant field

  • Excellent leadership, relationship management, presentation and communications skills that establish trust, credibility and respect

  • Proactive critical thinking; drawing conclusions, find creative solutions, structured problem-solving approach

  • Self-starter with tons of initiative, creativity, and drive

  • World-class written and oral communication/presentation skills with proven persuasive skills with clients

  • Polished and professional organization, time management and communication skills.

  • Minimum 3 or more years experience utilizing Business Analysis Software for requirements gathering, documentation and management through the project lifecycle, business process modeling, creation of user stories, use cases, use case diagrams and screen mockups.

  • Minimum 3 or more years experience utilizing the Microsoft Office product suite including the creation of process flow diagrams in Microsoft Visio, creation of reports and ability to use MS Project.

Preferred Qualifications:

  • Ability to work under pressure with teams and independently

  • Bi-lingual in at least one other language plus English

How You’ll Grow:

At Motivf, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe in life-long learning. We offer opportunities to help sharpen skills, work with industry-leading talent on a daily basis, and hands-on experience in the global, fast-changing business world. From on-the-job learning to continuing education programs, our professionals have a variety of opportunities to continue to grow throughout their career, while delivering products and services to both global and local clients.

How to Apply:

Please fill out an application and upload a resume and any examples of work at the link below.