A government agency responsible for public safety:
Motivf goes the extra mile to connect the public with preparedness organizations.
An online service integral to the client's public services went down, and many people were unable to join or engage with local emergency preparedness programs.
Motivf staff engaged with thousands of members of the public to help find the closest emergency preparedness program to them and answer their questions related to preparedness.
The actions of Motivf staff strengthened community preparedness groups by personally assisting thousands of members of the public.
How we did it
Although never explicitly directed by the client, the Motivf team recognized the importance of responding to these public inquiries. As their online service was down, members of the public had no reliable mechanism to connect with emergency preparedness groups and forcing many to give up on their search. Motivf staff worked tirelessly to connect potential volunteers with these organizations.